Comments on: Sales Master Best Practices: Understanding the Importance of Identifying the Customers Needs By Dave Kahle http://www.salestrainingadvice.com/2009/04/sales-master-best-practices-understanding-the-importance-of-identifying-the-customers-needs-by-dave-kahle.html Where Sales Trainers and Selling Experts share advice, tips, and techniques on how to become a sales champion! Wed, 01 Feb 2012 19:16:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: joshhinds http://www.salestrainingadvice.com/2009/04/sales-master-best-practices-understanding-the-importance-of-identifying-the-customers-needs-by-dave-kahle.html/comment-page-1#comment-314 joshhinds Tue, 24 Jan 2012 07:18:00 +0000 http://salestrainingadvice.com/wp/?p=314#comment-314 I'm glad you found the blog too Nadine. You're right, questions, when genuinely used as a way to learn about our customer or prospect for the sole purpose of being able to better serve them, and deliver to them what they most want is so very important. Like the saying goes, "why waste time trying to figure out what someone wants, when you can cut to the chase and just ask?' I hope you'll drop by and participate in our community here often. I’m glad you found the blog too Nadine. You’re right, questions, when genuinely used as a way to learn about our customer or prospect for the sole purpose of being able to better serve them, and deliver to them what they most want is so very important. Like the saying goes, “why waste time trying to figure out what someone wants, when you can cut to the chase and just ask?’

I hope you’ll drop by and participate in our community here often.

]]> By: Nadine Stevens http://www.salestrainingadvice.com/2009/04/sales-master-best-practices-understanding-the-importance-of-identifying-the-customers-needs-by-dave-kahle.html/comment-page-1#comment-310 Nadine Stevens Mon, 23 Jan 2012 04:06:00 +0000 http://salestrainingadvice.com/wp/?p=314#comment-310 Hi,  Glad I found your blog. If we really want to make our customers happy , then we must know and understand their wants and needs. And I believe the fastest way to do this is simply to ask them the right questions. We may need to ask them repeatedly and in different ways because customers don't always know what they want.  And most of the time,their needs change now and then.   Thanks for your knowledge, Nadine Hi, 

Glad I found your blog. If we really want to make our customers happy , then we must know and understand their wants and needs. And I believe the fastest way to do this is simply to ask them the right questions. We may need to ask them repeatedly and in different ways because customers don’t always know what they want.  And most of the time,their needs change now and then.  

Thanks for your knowledge,

Nadine

]]> By: Andrew http://www.salestrainingadvice.com/2009/04/sales-master-best-practices-understanding-the-importance-of-identifying-the-customers-needs-by-dave-kahle.html/comment-page-1#comment-28 Andrew Sun, 26 Apr 2009 14:47:11 +0000 http://salestrainingadvice.com/wp/?p=314#comment-28 Nice post Josh.<br /><br />You are right about the superstar's approach. I often find my average sales people know how to be a superstar but they get nervous. <br /><br />They just want to get the order and get out of there.<br /><br />Superstars are those who are calm and collected. Nice post Josh.

You are right about the superstar’s approach. I often find my average sales people know how to be a superstar but they get nervous.

They just want to get the order and get out of there.

Superstars are those who are calm and collected.

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